Privacy Policy
HarmonyNourish is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information. We believe in transparency and want you to understand how your data is handled when you interact with our website, services, and products. Your trust is paramount to us, and we are dedicated to maintaining the highest standards of data protection. This policy applies to all information collected through our website and any related services, sales, marketing, or events.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.
- Personal Identifiable Information: This includes your name, email address, phone number, and postal address. This information is typically collected when you create an account, subscribe to our newsletter, request a consultation, or make a purchase.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies for answers to your privacy questions.
- Usage Data: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.
- Health-related Information: If you opt for our online consultation services, you may provide us with information concerning your health, dietary habits, and wellness goals. This sensitive information is handled with the utmost care and confidentiality, used solely for the purpose of providing personalized advice and services.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
- To Send You Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
- To Send Administrative Information to You: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- Deliver Targeted Advertising to You: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
- Provide Personalized Services: For online consultations, your health and wellness data is used to provide tailored nutritional advice and support, ensuring the recommendations are relevant and effective for your individual needs.
Data Sharing
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Data Security
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
Your Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
- Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Cookies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. Our Cookie Policy provides a comprehensive overview of the types of cookies we use, their purpose, and how you can manage your preferences.
Changes to this Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us for Privacy Concerns
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Tech Solutions Inc.100 King's Cross Rd
London N1 9AL, United Kingdom
Phone: +44 20 7837 8111